22 BD is committed to being fully transparent about how your personal information is collected, why it is collected, and how it is kept secure. We believe your data belongs to you, and protecting it is our foremost responsibility.
The policies 22 BD follows in managing your information
22 BD collects only the data that is genuinely required to deliver its services. No unnecessary information is requested.
All your data is secured with 256-bit SSL encryption — the same technology used by banks, and the same standard 22 BD upholds.
22 BD never sells your personal information to third parties. This is our unwavering commitment.
You can view, update, or delete your personal information at any time. You always retain full control over your data.
22 BD is transparent about what data is collected and why. There are no hidden agendas — everything is clearly stated in this policy.
22 BD operates in accordance with international data protection standards (following GDPR guidelines). We make no compromises when it comes to protecting your information.
22 BD (referred to hereinafter as "we", "us", or "22 BD") is an online gaming platform serving players in Bangladesh and beyond. We understand how valuable your personal information is, and this privacy policy fully and transparently explains how we handle it.
This privacy policy applies to the 22 BD website (22bd.im), mobile app, and all associated services. By using any 22 BD service, you are deemed to have accepted this policy.
When you use 22 BD, we collect certain information — but only to provide you with the best possible service. Your data is never sold, and you can delete it at any time.
In this policy, "personal information" refers to any data that can directly or indirectly identify you — such as your name, mobile number, email, financial details, and so on.
22 BD collects only the information necessary to provide its services. Below is a breakdown of the data collected by category:
22 BD collects information through several methods. We are committed to keeping you fully informed about each of them:
| Collection Method | Example | Purpose |
|---|---|---|
| Directly from you | Registration form, KYC upload, support chat | Account Management |
| Automatically | Cookies, log files, session data | Security & analytics |
| From Payment Gateways | BKash/Nagad transaction reference | Financial Verification |
| Third-party verification | Identity verification service | To complete KYC |
22 BD will never ask for your password, OTP, or full card number over the phone, via SMS, or through an unknown email. If you receive such a request, please contact our support team immediately.
Every reason 22 BD uses your information is clearly outlined below. Your data is never used for any purpose beyond what is stated here:
If you no longer wish to receive promotional emails or SMS from 22 BD, you can disable them at any time from your settings or by contacting support. No marketing messages will be sent without your consent.
22 BD has a clear policy: your data is never sold or rented to third parties — not ever. However, information may be shared in the following limited circumstances:
22 BD works with a number of trusted third-party service providers — including payment gateways, KYC verification services, and cloud storage providers. Only the data necessary to deliver those services is shared with them. All partners are contractually bound to uphold our privacy standards.
22 BD may be legally required to disclose information in response to a court order, government investigation, or regulatory demand. In such cases there is no alternative, and no information beyond what is required will be disclosed.
In cases of active fraud or money laundering, relevant authorities may be notified. This is part of our international AML compliance.
To be clear: 22 BD does not share your information with advertising companies, data brokers, or any third parties for commercial purposes.
22 BD uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality and personalize your experience.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
22 BD does not retain any information longer than necessary. Retention periods for different types of data are outlined below:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | For the lifetime of the account + 5 years | Legal Obligation |
| Financial Transactions | 7 years | AML and regulatory requirements |
| KYC documents | 5 years after account closure | Identity verification records |
| Customer Support Chat | 3 years | Quality Control & References |
| Website Logs | 12 months | Security monitoring |
| Marketing data | Until consent is withdrawn | Promotional Activities |
Once the retention period expires, data is securely deleted or anonymized.
22 BD believes you should have full control over your own data. All of your rights are outlined below:
To exercise any of these rights, email us at support@22bd.im or reach out via live chat. We will respond within 30 business days.
Certain information must be retained for a specified period to meet legal obligations such as AML and KYC requirements. In such cases, full deletion may not be possible, but the use of that data can be restricted.
22 BD strictly enforces an 18+ policy. We do not knowingly collect information from anyone under the age of 18. If a minor is found to have registered on 22 BD, the account will be immediately closed and all associated data deleted.
If you believe a minor has created an account on 22 BD, please contact us immediately. We will take prompt action.
We urge parents and guardians to ensure that children and teenagers do not access online gaming sites. 22 BD is committed to protecting the safety of minors.
22 BD uses internationally recognized technologies and processes to keep your data secure:
Please note, however, that no online platform can guarantee 100% security. That's why we strongly encourage you to use a strong password and never share it with anyone.
22 BD may update this privacy policy when necessary. For significant changes, members will be notified in advance via email or platform notification.
The date of the latest update is noted at the top of the page. We recommend checking this policy periodically.
Keep notifications enabled for your 22 BD account — you'll be informed immediately of any significant changes to the privacy policy.
For any privacy-related questions, concerns, or complaints, please get in touch with us. 22 BD takes all complaints seriously.
Our Data Protection Officer (DPO) handles all privacy-related complaints directly. If your complaint is not resolved to your satisfaction, you have the right to escalate the matter to the relevant regulatory authority.
Read more: Terms & Conditions and Responsible Gaming Policy।
Your privacy is fully protected at 22 BD. Enjoy gaming in a trusted environment.
Play responsibly. For 18+ only.